This Privacy Notice for
Eclectic Services LLC
(doing business as
Haze Explr )
( "we,"
"us," or "our" ), describes how and why we might access, collect, store, use,
and/or share ( "process" ) your personal information when you use our services ( "Services" ), including when you:
-
Visit our website
at http://www.haze-explr.com or any website of ours that links to this Privacy Notice
-
Download and use
our mobile application ( Haze Explr) , or any other application of ours that links to this Privacy Notice
-
Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this
Privacy Notice will help you understand your privacy rights and
choices. We are responsible for making decisions about how your
personal information is processed. If you do not agree with our
policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us
at
info@ecven.com .
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but
you can find out more details about any of these topics by
clicking the link following each key point or by using
our table of contents below to find the section you are looking for.
What personal information do we process? When
you visit, use, or navigate our Services, we may process personal
information depending on how you interact with us and the
Services, the choices you make, and the products and features you
use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered
"special" or "sensitive"
in certain jurisdictions, for example your racial or ethnic
origins, sexual orientation, and religious beliefs.
We do not process sensitive
personal information.
Do we collect any information from third parties?
We do not collect any
information from third parties.
How do we process your information? We process
your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other
purposes with your consent. We process your information only when
we have a valid legal reason to do so. Learn more
about how we process your information.
In what situations and with which
parties do we share personal
information?
We may share information in specific situations and with specific
third parties. Learn more
about when and with whom we share your personal information.
How do we keep your information safe? We have
adequate organizational
and technical processes and procedures in place to protect your
personal information. However, no electronic transmission over the
internet or information storage technology can be guaranteed to be
100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other
unauthorized
third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information.
Learn more about how we keep your information safe.
What are your rights? Depending on where you are
located geographically, the applicable privacy law may mean you
have certain rights regarding your personal information. Learn
more about your privacy rights.
How do you exercise your rights? The easiest way
to exercise your rights is by
submitting a data subject access request , or by contacting us. We will
consider and act upon any request in accordance with applicable
data protection laws.
Want to learn more about what we do with any information we
collect? Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to
us when you
register on the Services, express an interest in obtaining information about us or our
products and Services, when you participate in activities on
the Services, or otherwise when you contact us.
Personal Information Provided by You. The
personal information that we collect depends on the context of
your interactions with us and the Services, the choices you
make, and the products and features you use. The personal
information we collect may include the following:
-
email addresses
-
usernames
-
passwords
Sensitive Information.
We do not process sensitive
information.
Application Data. If you use our application(s),
we also may collect the following information if you choose to
provide us with access or permission:
-
Geolocation Information. We may request access or
permission to track location-based information from your mobile
device, either continuously or while you are using our mobile
application(s), to provide certain location-based services. If
you wish to change our access or permissions, you may do so in
your device's settings.
-
Mobile Device Access. We may request access or
permission to certain features from your mobile device,
including your mobile device's
camera ,sensors ,storage ,and other features. If you wish to change our access or permissions, you may do so in your device's settings.
-
Mobile Device Data. We automatically collect device
information (such as your mobile device ID, model, and
manufacturer), operating system, version information and system
configuration information, device and application identification
numbers, browser type and version, hardware model Internet
service provider and/or mobile carrier, and Internet Protocol
(IP) address (or proxy server). If you are using our
application(s), we may also collect information about the phone
network associated with your mobile device, your mobile device’s
operating system or platform, the type of mobile device you use,
your mobile device’s unique device ID, and information about the
features of our application(s) you accessed.
-
Push Notifications. We may request to send you push
notifications regarding your account or certain features of the
application(s). If you wish to opt out from receiving these
types of communications, you may turn them off in your device's
settings.
This information is primarily needed to maintain the security and
operation of our application(s), for troubleshooting, and for our
internal analytics and reporting purposes.
All personal information that you provide to us must be true,
complete, and accurate, and you must notify us of any changes to
such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit,
use, or navigate the Services. This information does not reveal
your specific identity (like your name or contact information)
but may include device and usage information, such as your IP
address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country,
location, information about how and when you use our Services,
and other technical information. This information is primarily
needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through
cookies and similar technologies.
The information we collect includes:
-
Log and Usage Data. Log and usage data is
service-related, diagnostic, usage, and performance
information our servers automatically collect when you access
or use our Services and which we record in log files.
Depending on how you interact with us, this log data may
include your IP address, device information, browser type, and
settings and information about your activity in the
Services (such as
the date/time stamps associated with your usage, pages and
files viewed, searches, and other actions you take such as
which features you use), device event information (such as
system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
-
Device Data. We collect device data such as
information about your computer, phone, tablet, or other
device you use to access the Services. Depending on the device
used, this device data may include information such as your IP
address (or proxy server), device and application
identification numbers, location, browser type, hardware
model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
-
Location Data. We collect location data such as
information about your device's location, which can be either
precise or imprecise. How much information we collect depends
on the type and settings of the device you use to access the
Services. For example, we may use GPS and other technologies
to collect geolocation data that tells us your current
location (based on your IP address). You can opt out of
allowing us to collect this information either by refusing
access to the information or by disabling your Location
setting on your device. However, if you choose to opt out, you
may not be able to use certain aspects of the Services.
Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of
reasons, depending on how you interact with our Services,
including:
-
To facilitate account creation and authentication and
otherwise manage user accounts. We may process your information so you can create and log in
to your account, as well as keep your account in working
order.
-
To deliver and facilitate delivery of services to the
user. We may process your information to provide you with the
requested service.
-
To respond to user inquiries/offer support to
users. We may process your information to respond to your
inquiries and solve any potential issues you might have
with the requested service.
-
To enable user-to-user
communications. We may process your information if you choose
to use any of our offerings that allow for
communication with another user.
-
To request feedback. We
may process your information when necessary to
request feedback and to contact you about your
use of our Services.
-
To protect our Services.
We may process your information as part
of our efforts to keep our Services safe
and secure, including fraud monitoring
and prevention.
-
To identify usage
trends.
We may process information about
how you use our Services to better
understand how they are being used
so we can improve them.
-
To save or protect an
individual's vital
interest.
We may process your
information when necessary
to save or protect an
individual’s vital interest,
such as to prevent
harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.
If you are located in
the EU or UK, this
section applies to
you.
The General Data Protection
Regulation (GDPR) and UK GDPR
require us to explain the
valid legal bases we rely on
in order to process your
personal information. As such,
we may rely on the following
legal bases to process your
personal information:
-
Consent. We may process your
information if you have
given us permission
(i.e.
, consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
-
Performance of a
Contract.
We may process your personal
information when we believe
it is necessary to
fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
-
Analyze how our Services are used so we can improve them to engage and retain users
-
Diagnose problems
and/or prevent
fraudulent
activities
-
Understand how our
users use our products
and services so we can
improve user
experience
-
Legal
Obligations.
We may process your
information where we
believe it is
necessary for
compliance with our
legal obligations,
such as to cooperate
with a law enforcement
body or regulatory
agency, exercise or
defend our legal
rights, or disclose
your information as
evidence in litigation
in which we are
involved.
-
Vital
Interests.
We may process your
information where we
believe it is
necessary to protect
your vital interests
or the vital interests
of a third party, such
as situations
involving potential
threats to the safety
of any person.
If you are
located in Canada,
this section
applies to
you.
We may process your
information if you have
given us specific
permission (i.e. ,
express consent) to use
your personal
information for a
specific purpose, or in
situations where your
permission can be
inferred (i.e. ,
implied consent). You
can withdraw your
consent at any
time.
In some exceptional
cases, we may be legally
permitted under
applicable law to
process your information
without your consent,
including, for
example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
-
For investigations
and fraud detection
and prevention
-
For business
transactions provided
certain conditions are
met
-
If it is contained in
a witness statement
and the collection is
necessary to assess,
process, or settle an
insurance claim
-
For identifying
injured, ill, or
deceased persons and
communicating with
next of kin
-
If we have reasonable
grounds to believe an
individual has been,
is, or may be victim
of financial abuse
-
If it is reasonable
to expect collection
and use with consent
would compromise the
availability or the
accuracy of the
information and the
collection is
reasonable for
purposes related to
investigating a breach
of an agreement or a
contravention of the
laws of Canada or a
province
-
If disclosure is
required to comply
with a subpoena,
warrant, court order,
or rules of the court
relating to the
production of
records
-
If it was produced by
an individual in the
course of their
employment, business,
or profession and the
collection is
consistent with the
purposes for which the
information was
produced
-
If the collection is
solely for
journalistic,
artistic, or literary
purposes
-
If the information is
publicly available and
is specified by the
regulations
-
We may disclose
de-identified
information for approved
research or statistics
projects, subject to
ethics oversight and
confidentiality
commitments
We
may need to share your
personal information in
the following
situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
-
When we use Google
Maps Platform
APIs.
We may share your
information with
certain Google Maps
Platform APIs
(e.g.
, Google Maps API, Places API). Google Maps uses GPS, Wi-Fi, and cell towers to estimate your location. GPS is accurate to about 20 meters, while Wi-Fi and cell towers help improve accuracy when GPS signals are weak, like indoors. This data helps Google Maps provide directions, but it is not always perfectly precise. We obtain and store on your device ( "cache" ) your location . You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.
-
Other
Users.
When you share
personal
information
(for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
We may use
cookies and
similar tracking
technologies
(like web
beacons and
pixels) to
gather
information when
you interact
with our
Services. Some
online tracking
technologies
help us maintain
the security of
our Services
and your
account , prevent
crashes, fix
bugs, save your
preferences, and
assist with
basic site
functions.
We also permit
third parties
and service
providers to use
online tracking
technologies on
our Services for
analytics and
advertising,
including to
help manage and
display
advertisements,
to tailor
advertisements
to your
interests, or to
send abandoned
shopping cart
reminders
(depending on
your
communication
preferences).
The third
parties and
service
providers use
their technology
to provide
advertising
about products
and services
tailored to your
interests which
may appear
either on our
Services or on
other
websites.
To the extent
these online
tracking
technologies are
deemed to be a
"sale"/"sharing"
(which includes
targeted
advertising, as
defined under the
applicable laws)
under applicable
US state laws, you
can opt out of
these online
tracking
technologies by
submitting a
request as
described below
under section
" DO UNITED
STATES RESIDENTS
HAVE SPECIFIC
PRIVACY
RIGHTS? "
Specific
information
about how we use
such
technologies and
how you can
refuse certain
cookies is set
out in our
Cookie
Notice .
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are
located in
the
United
States ,
Japan
and
Australia .
Regardless
of your
location, please
be aware
that your
information
may be
transferred
to, stored
by, and
processed
by us in
our
facilities
and in the
facilities
of the
third
parties
with whom
we may
share your
personal
information
(see
" WHEN AND
WITH WHOM
DO WE
SHARE YOUR
PERSONAL
INFORMATION? "
above),
including
facilities
in and
other
countries.
If you are a
resident in the
European
Economic Area
(EEA), United
Kingdom (UK), or
Switzerland,
then these
countries may
not necessarily
have data
protection laws
or other similar
laws as
comprehensive as
those in your
country.
However, we will
take all
necessary
measures to
protect your
personal
information in
accordance with
this Privacy
Notice and
applicable
law.
European
Commission's
Standard
Contractual
Clauses:
We have
implemented
measures to
protect your
personal
information,
including by
using the
European
Commission's
Standard
Contractual
Clauses for
transfers of
personal
information
between our
group companies
and between us
and our
third-party
providers. These
clauses require
all recipients
to protect all
personal
information that
they process
originating from
the EEA or UK in
accordance with
European data
protection laws
and
regulations. Our Standard
Contractual
Clauses can be
provided upon
request. We have
implemented
similar
appropriate
safeguards with
our third-party
service
providers and
partners and
further details
can be provided
upon
request.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to
We will only
keep your
personal
information for
as long as it is
necessary for
the purposes set
out in this
Privacy Notice,
unless a longer
retention period
is required or
permitted by law
(such as tax,
accounting, or
other legal
requirements).
No purpose in
this notice will
require us
keeping your
personal
information for
longer than
the period of
time in which
users have an
account with
us .
When we have no
ongoing
legitimate
business need to
process your
personal
information, we
will either
delete or
anonymize
such
information, or,
if this is not
possible (for
example, because
your personal
information has
been stored in
backup
archives), then
we will securely
store your
personal
information and
isolate it from
any further
processing until
deletion is
possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
We have
implemented
appropriate and
reasonable
technical and
organizational
security
measures
designed to
protect the
security of any
personal
information we
process.
However, despite
our safeguards
and efforts to
secure your
information, no
electronic
transmission
over the
Internet or
information
storage
technology can
be guaranteed to
be 100% secure,
so we cannot
promise or
guarantee that
hackers,
cybercriminals,
or other
unauthorized
third parties
will not be able
to defeat our
security and
improperly
collect, access,
steal, or modify
your
information.
Although we will
do our best to
protect your
personal
information,
transmission of
personal
information to
and from our
Services is at
your own risk.
You should only
access the
Services within
a secure
environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to
We do not
knowingly
collect, solicit
data from, or
market to
children under
18 years of
age
or the
equivalent age
as specified by
law in your
jurisdiction , nor do we
knowingly sell
such personal
information. By
using the
Services, you
represent that
you are at least
18
or the
equivalent age
as specified by
law in your
jurisdiction
or that you are
the parent or
guardian of such
a minor and
consent to such
minor
dependent’s use
of the Services.
If we learn that
personal
information from
users less than
18 years of
age
or the
equivalent age
as specified by
law in your
jurisdiction
has been
collected, we
will deactivate
the account and
take reasonable
measures to
promptly delete
such data from
our records. If
you become aware
of any data we
may have
collected from
children under
age 18
or the
equivalent age
as specified by
law in your
jurisdiction , please
contact us at
info@ecven.com .
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
In some regions
(like
the EEA, UK,
Switzerland, and
Canada ), you have
certain rights
under applicable
data protection
laws. These may
include the
right (i) to
request access
and obtain a
copy of your
personal
information,
(ii) to request
rectification or
erasure; (iii)
to restrict the
processing of
your personal
information;
(iv) if
applicable, to
data
portability; and
(v) not to be
subject to
automated
decision-making.
If a decision
that produces
legal or
similarly
significant
effects is made
solely by
automated means,
we will inform
you, explain the
main factors,
and offer a
simple way to
request human
review.
In certain
circumstances,
you may also
have the right
to object to the
processing of
your personal
information. You
can make such a
request by
contacting us by
using the
contact details
provided in the
section
" HOW CAN YOU
CONTACT US
ABOUT THIS
NOTICE? "
below.
We will
consider and act
upon any request
in accordance
with applicable
data protection
laws.
If you are
located in the
EEA or UK and
you believe we
are unlawfully
processing your
personal
information, you
also have the
right to
complain to your
Member
State
data
protection
authority
or UK data
protection
authority.
If you are
located in
Switzerland, you
may contact the
Federal
Data
Protection
and
Information
Commissioner.
Withdrawing
your
consent:
If we are
relying on your
consent to
process your
personal
information,
which may be
express and/or
implied consent
depending on the
applicable
law,
you have the
right to
withdraw your
consent at any
time. You can
withdraw your
consent at any
time by
contacting us by
using the
contact details
provided in the
section
" HOW CAN YOU
CONTACT US
ABOUT THIS
NOTICE? "
below .
However, please
note that this
will not affect
the lawfulness of
the processing
before its
withdrawal
nor,
when applicable
law allows,
will it affect the
processing of your
personal
information
conducted in
reliance on lawful
processing grounds
other than
consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:-
Contact us using the contact information provided.
Upon your request
to terminate your
account, we will
deactivate or
delete your
account and
information from
our active
databases.
However, we may
retain some
information in our
files to prevent
fraud,
troubleshoot
problems, assist
with any
investigations,
enforce our legal
terms and/or
comply with
applicable legal
requirements.
Cookies and
similar
technologies:
Most Web
browsers are set
to accept
cookies by
default. If you
prefer, you can
usually choose
to set your
browser to
remove cookies
and to reject
cookies. If you
choose to remove
cookies or
reject cookies,
this could
affect certain
features or
services of our
Services.
If you have
questions or
comments about
your privacy
rights, you may
email us at
info@ecven.com .
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (
California law
requires us to let
you know how we
respond to web
browser DNT
signals. Because
there currently is
not an industry or
legal standard for
recognizing
or
honoring
DNT signals, we do
not respond to
them at this
time.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident ofCategories of Personal Information We Collect
The table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you. For a comprehensive inventory of all personal information we process, please refer to the section| Category | Examples | Collected |
|---|---|---|
|
A.
Identifiers
|
Contact
details,
such as
real
name,
alias,
postal
address,
telephone
or
mobile
contact
number,
unique
personal
identifier,
online
identifier,
Internet
Protocol
address,
email
address,
and
account
name
|
|
|
B.
Personal
information
as
defined
in the
California
Customer
Records
statute
|
Name,
contact
information,
education,
employment,
employment
history,
and
financial
information
|
|
|
|
Gender,
age,
date of
birth,
race and
ethnicity,
national
origin,
marital
status,
and
other
demographic
data
|
|
|
|
Transaction
information,
purchase
history,
financial
details,
and
payment
information
|
|
|
|
Fingerprints
and
voiceprints
|
|
|
|
Browsing
history,
search
history,
online
|
|
|
|
Device
location
|
|
|
|
Images
and
audio,
video or
call
recordings
created
in
connection
with our
business
activities
|
|
|
|
Business
contact
details
in order
to
provide
you our
Services
at a
business
level or
job
title,
work
history,
and
professional
qualifications
if you
apply
for a
job with
us
|
|
|
|
Student
records
and
directory
information
|
|
|
|
Inferences
drawn
from any
of the
collected
personal
information
listed
above to
create a
profile
or
summary
about,
for
example,
an
individual’s
preferences
and
characteristics
|
|
|
|
|
|
We may also
collect other
personal
information
outside of these
categories through
instances where
you interact with
us in person,
online, or by
phone or mail in
the context
of:
-
Receiving help
through our
customer support
channels;
-
Participation in
customer surveys
or contests;
and
-
Facilitation in
the delivery of
our Services and
to respond to your
inquiries.
-
Category A -
As long as the user has an account with us
-
Category
G - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect inHow We Use and Share Personal Information
Will
your
information
be
shared
with
anyone
else?
We
may
disclose
your
personal
information
with
our
service
providers
pursuant
to
a
written
contract
between
us
and
each
service
provider.
Learn
more
about
how
we
disclose
personal
information
to
in
the
section,
" WHEN
AND
WITH
WHOM
DO
WE
SHARE
YOUR
PERSONAL
INFORMATION? "
We
may
use
your
personal
information
for
our
own
business
purposes,
such
as
for
undertaking
internal
research
for
technological
development
and
demonstration.
This
is
not
considered
to
be
"selling"
of
your
personal
information.
We
have
not
disclosed,
sold,
or
shared
any
personal
information
to
third
parties
for
a
business
or
commercial
purpose
in
the
preceding
twelve
(12)
months.
We will
not
sell
or
share
personal
information
in
the
future
belonging
to
website
visitors,
users,
and
other
consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:-
Right
to
know
whether
or
not
we
are
processing
your
personal
data
-
Right
to
access your
personal
data
-
Right
to
correct inaccuracies
in
your
personal
data
-
Right
to
request
the
deletion
of
your
personal
data
-
Right
to
obtain
a
copy of
the
personal
data
you
previously
shared
with
us
-
Right
to
non-discrimination
for
exercising
your
rights
-
Right
to
opt
out
of
the
processing
of
your
personal
data
if
it
is
used
for
targeted
advertising
(or sharing as defined under California’s privacy law) , the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
Depending
upon
the
state
where
you
live,
you
may
also
have
the
following
rights:
-
Right
to
access
the
categories
of
personal
data
being
processed
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Minnesota)
-
Right
to
obtain
a
list
of
the
categories
of
third
parties
to
which
we
have
disclosed
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
California, Delaware, and Maryland )
-
Right
to
obtain
a
list
of
specific
third
parties
to
which
we
have
disclosed
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Minnesota and Oregon )
-
Right
to
review,
understand,
question,
and
correct
how
personal
data
has
been
profiled
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Minnesota)
-
Right
to
limit
use
and
disclosure
of
sensitive
personal
data
(as
permitted
by
applicable
law,
including
the
privacy
law
in
California)
-
Right
to
opt
out
of
the
collection
of
sensitive
data
and
personal
data
collected
through
the
operation
of
a
voice
or
facial
recognition
feature
(as
permitted
by
applicable
law,
including
the
privacy
law
in
Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us
Under
certain
US
state
data
protection
laws,
you
can
designate
an
authorized
agent
to
make
a
request
on
your
behalf.
We
may
deny
a
request
from
an
authorized
agent
that
does
not
submit
proof
that
they
have
been
validly
authorized
to
act
on
your
behalf
in
accordance
with
applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If
you
submit
the
request
through
an
authorized
agent,
we
may
need
to
collect
additional
information
to
verify
your
identity
before
processing
your
request
and
the
agent
will
need
to
provide
a
written
and
signed
permission
from
you
to
submit
such
request
on
your
behalf.info@ecven.com .
We
will
inform
you
in
writing
of
any
action
taken
or
not
taken
in
response
to
the
appeal,
including
a
written
explanation
of
the
reasons
for
the
decisions.
If
your
appeal
is
denied,
you
may
submit
a
complaint
to
your
state
attorney
general.
California
California
Civil
Code
Section
1798.83,
also
known
as
the
"Shine
The
Light"
law,
permits
our
users
who
are
California
residents
to
request
and
obtain
from
us,
once
a
year
and
free
of
charge,
information
about
categories
of
personal
information
(if
any)
we
disclosed
to
third
parties
for
direct
marketing
purposes
and
the
names
and
addresses
of
all
third
parties
with
which
we
shared
personal
information
in
the
immediately
preceding
calendar
year.
If
you
are
a
California
resident
and
would
like
to
make
such
a
request,
please
submit
your
request
in
writing
to
us
by
using
the
contact
details
provided
in
the
section
" HOW
CAN
YOU
CONTACT
US
ABOUT
THIS
NOTICE? "
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at
California
"Shine
The
Light"
Law
California
Civil
Code
Section
1798.83,
also
known
as
the
13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.
Australia
and
New
Zealand
We
collect
and
process
your
personal
information
under
the
obligations
and
conditions
set
by
Australia's
Privacy
Act
1988
and
New
Zealand's
Privacy
Act
2020
(Privacy
Act).
This
Privacy
Notice
satisfies
the
notice
requirements
defined
in
both
Privacy
Acts ,
in
particular:
what
personal
information
we
collect
from
you,
from
which
sources,
for
which
purposes,
and
other
recipients
of
your
personal
information.
If
you
do
not
wish
to
provide
the
personal
information
necessary
to
fulfill
their
applicable
purpose,
it
may
affect
our
ability
to
provide
our
services,
in
particular:
-
offer
you
the
products
or
services
that
you
want
-
respond
to
or
help
with
your
requests
-
manage
your
account
with
us
-
confirm
your
identity
and
protect
your
account
At
any
time,
you
have
the
right
to
request
access
to
or
correction
of
your
personal
information.
You
can
make
such
a
request
by
contacting
us
by
using
the
contact
details
provided
in
the
section
" HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU? "
If
you
believe
we
are
unlawfully
processing
your
personal
information,
you
have
the
right
to
submit
a
complaint
about
a
breach
of
the
Australian
Privacy
Principles
to
the
Office
of
the
Australian
Information
Commissioner
and
a
breach
of
New
Zealand's
Privacy
Principles
to
the
Office
of
New
Zealand
Privacy
Commissioner . " HOW
CAN
YOU
REVIEW,
UPDATE,
OR
DELETE
THE
DATA
WE
COLLECT
FROM
YOU? "
Republic of South Africa
At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section
If
you
are
unsatisfied
with
the
manner
in
which
we
address
any
complaint
with
regard
to
our
processing
of
personal
information,
you
can
contact
the
office
of
the
regulator,
the
details
of
which
are:
General
enquiries: enquiries@inforegulator.org.za
Complaints
(complete
POPIA/PAIA
form
5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za
14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We
may
update
this
Privacy
Notice
from
time
to
time.
The
updated
version
will
be
indicated
by
an
updated
"Revised"
date
at
the
top
of
this
Privacy
Notice.
If
we
make
material
changes
to
this
Privacy
Notice,
we
may
notify
you
either
by
prominently
posting
a
notice
of
such
changes
or
by
directly
sending
you
a
notification.
We
encourage
you
to
review
this
Privacy
Notice
frequently
to
be
informed
of
how
we
are
protecting
your
information.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may
Data
Protection
Officer